News / Cathay Pacific Cargo: 'we need to be agile and open to change'

Cathay Pacific's passenger fleet parked in Hong Kong in April 2020 © Earnesttse

Cathay Pacific, which wants to expand its reach to South America and Africa, has assured customers that its cargo arm is focused on delivering results, but acknowledged that “gaps still need to be filled”.

Tom Owens, the new director cargo – a role reinstated in August – told customers the carrier was identifying “areas of our work that need to be accelerated”.

“This will largely be based around digitisation and automation, using data to get to know you and your business requirements better, ...