News / UPS unveils network 'transformation' to target fast-growing e-commerce sector

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UPS has unveiled a new strategy targeting major growth in domestic and cross-border e-commerce volumes by 2022.

At an investor presentation yesterday, chief executive David Abney said package revenues would climb 40%, with cross-border income jumping 28%.

He said: “We are transforming from a position of strength and implementing an enterprise-wide transformation that will enable and accelerate our enhanced business strategy.

“Transformation will lift our earnings, as we generate higher-quality revenue and use technology to increase operating efficiency and enhance customer service.”

Mr Abney added that the strategy ...