News / More customers avoid problem-hit IAG Cargo as it issues new digital data rule

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At least two hauliers are refusing to pick up imported freight from IAG Cargo’s Ascentis facility at Heathrow, following delays that have seen some lorries stuck for 24 hours waiting for cargo.

One haulier said it was “deeply concerned” that delays were worsening, while another said it could not see any resolution in the short term.

The news comes as IAG Cargo implemented mandatory data checks for customs compliance for all shipments. It will charge companies which fail to send messages digitally.

It ...