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By Alex Lennane
Menzies Aviation has apologised to customers for what one described as “absolute turmoil” in its Heathrow (LHR) facility, and said it was working hard to fix the problems.
Forwarders and truckers told The Loadstar freight had been waiting at the facility for a week, in “an absolute mess”.
The congestion happened as Menzies took over Qatar Airways Cargo handling from Dnata, on 2 September with a new long-term contract. Some 60 staff switched to Menzies from Dnata.
“Put simply, the combined cargo throughput of ...
Comment on this article
Constantin Balan
September 16, 2020 at 1:51 pmMenzies managment – introduce more friendly/modern system (calling or txt as other sheds do) to inform driver to go on door – as to watch a number on display – is not possible over 1-2hrs – currently even 5-8hrs – they don’t care about a driver, driver’s working hrs and lack of parking plus only 1x toilet onsite!!!