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ID 54883399 © Damedeeso | Dreamstime.com

If you have ever attended a real-life learning course on Wall Street – you have been talking to analysts at least once a quarter – as the leader of a multi-billion business, you’d know very well that every single little bit counts.

And that it takes years to build credibility.

And milliseconds to destroy it.

One wrong word

Taking all that to an extreme case, for background only: You probably remember the “Well, uh…thank you very much, we appreciate it, asshole” remark by Jeff ...

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