News / South Korea fears growing impact of Chinese e-commerce players

Photo: © Alexey Novikov

South Korea’s Fair Trade Commission is investigating the rapid growth of Chinese e-commerce giant AliExpress, following a record number of consumer complaints.

In 2023, the Korea Consumer Agency received 475 complaints about AliExpress’s compliance with rules on refunds, returns and storage of customer data – triple the number of complaints in 2022, and in January this year alone, 212 new complaints were reported.

The investigation is a warning shot across the surging growth of Chinese e-commerce ...