Competition between humans and robots in tug of war concept
© Elnur

Shippers don’t see a single area of business where pure technology would be a preferable solution to the human touch.

In a survey carried out by Coyote Logistics, shippers said they would prefer even data-based tasks, like managing inventory, load scheduling and monitoring shipments, to be dealt with by a mix of humans and technology.

And there are some areas where shippers don’t see humans as replaceable.

Some 55% of respondents said communicating with customers and 3PLs was best done by people – ...

Please Register

To continue reading, please login or register for full access to our free content
Loadstar subscriber
New Loadstar subscriber REGISTER

Comment on this article


You must be logged in to post a comment.