CMA CGM outlines plan to deploy AI across shipping and logistics operations
CMA CGM plans to apply artificial intelligence (AI) in its business, including starting an AI ...
Shippers don’t see a single area of business where pure technology would be a preferable solution to the human touch.
In a survey carried out by Coyote Logistics, shippers said they would prefer even data-based tasks, like managing inventory, load scheduling and monitoring shipments, to be dealt with by a mix of humans and technology.
And there are some areas where shippers don’t see humans as replaceable.
Some 55% of respondents said communicating with customers and 3PLs was best done by people – ...
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