News / E-commerce providers must diversify, or become 'an endangered species'

© Theerapan Bhumirat

The single-source logistics solutions provider in the e-commerce arena is rapidly becoming an endangered species.

Sharply increased volumes and new demands for options and new technology are pushing merchants to develop ecosystems with different service providers.

The impact of Covid-19 on e-commerce has strained providers’ capabilities and driven a need for new solutions.

“Everything’s happening at once,” said Brian Bourke, chief growth officer of SEKO Logistics. “Technology and having more operators in the mix are important to meet customer expectations and to give ...