News / Customers urged to trust ebooking as Lufthansa Cargo launches new portal

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Covid-19 has accelerated digital transformation and driven airlines to seek greater efficiencies via online booking, but forwarders must trust the process, said one company this week.

Lufthansa Cargo is the latest to launch a new eBooking portal, creating a platform with “three easy steps”.

“All that is now required to make a booking is to define the shipment, choose the product and confirm the route,” it said, adding that the system offered suitable suggestions.

“The booking system then calculates a price that can ...