News / CargoiQ aims for a ‘create-and-they-will-follow’ mentality for service quality

Executive director Ariaen Zimmerman is to leave CargoiQ later this year

CargoiQ, the quality management system for air cargo, is to expand its brief to capture end-to-end shipment data from other modes – and expand its reach to engage better with SMEs.

The IATA-led association is to test trucking milestones as part of its commitment to measure 100% of shipments, and is also developing new rules to prevent “unreportable” shipments – when an event occurs which disrupts the data.

“There are some areas we need to focus on to gain 100% end-to-end shipment ...