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Managing expectations
UPS saw full-year profits climb almost 40% in 2017 as it put in a final-quarter performance that more than wiped out the $428m loss it recorded in the final stages of 2016.
On the back of an 8% increase in revenues of $65.8bn, the US-based company made profits totalling $7.5bn, up 38.8% year on year.
The 2017 peak season brought in profits of $1.4bn.
Chief executive David Abney told investors: “Peak surcharges did help us to some extent in shaping volumes around peak week – although ...
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