News / 'We need to be more flexible to avoid future turmoil', says Menzies cargo chief

Varying capacity and labour, together with new flight schedules, are making it increasingly difficult for companies to manage volume flows in the ‘new normal’ of 2020.

It was as a result of these issues that Menzies faced “absolute turmoil” at Heathrow last month, explained executive vice president cargo Robert Fordree.

At an IATA webinar on the problems that beset the handler, Mr Fordree used the analogy of a jigsaw puzzle to explain how the handling business worked.

“The carriers are the pieces. The ...