News / Airline connectivity still lacking, claim, as Etihad and K+N unveil direct ebooking

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Etihad Cargo and Kuehne + Nagel appear to have reached the holy grail for large forwarders – direct ebooking connectivity. But the question, according to one large forwarder, is whether the digital-enabled capacity procurement goes far enough.

Major forwarders have reported that they feel under-served by airline attempts to digitalise booking. One in the US told The Loadstar in April they wanted greater connectivity to real-time airline capacity.

“What the carriers have done thus far is geared towards maybe the smaller niche ...