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© Rafael Henrique

Expeditors’ failure to implement a business continuity plan following last year’s cyber-attack means it is now facing a $2.1m claim in court.

iRobot, a customer for nearly 15 years, claims the forwarder’s ‘voluntary’ decision to shut down its global operating systems in February 2022, with no back-up plan, led to it incurring significant costs and expenses, as its deliveries ground to a halt.

The case, filed last week, claims “Expeditors’ own inattentiveness and negligence exposed its systems to attack, and Expeditors lacked ...

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