News / Lufthansa Cargo apologises to customers as it freezes bookings after IT outage

15/02/2023

Lufthansa Cargo has been forced to issue a global booking freeze for all cargo shipments to and via Frankfurt and Munich, until Friday, owing to an IT outage.

However, a ban earlier today on forwarders delivering cargo to its German hubs has been lifted, and customers can deliver freight again.

The carrier told The Loadstar that during construction work in Frankfurt, the fibre-optic cables of a telecoms provider were damaged during track work, “leading to an outage of the IT systems of ...