News / India's forwarders cannot remain 'mom and pop shops' in a softening market

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Freight forwarders in India must cease acting as “mom-and-pop shops” as they face industry disruption from ocean carrier consolidation, automation and a tax system overhaul.

Sameer Patel, logistics vice president at Globelink WW India, said freight forwarders had been “squeezed on both sides”: a reduction in the number of shipping lines and strengthening freight rates.

“Customers are still not willing to shell out on the increased freight levels and shipping lines are reluctant to drop prices, so our yields have come under ...