Former CEO of DHL on leading it through an existential crisis

Utterly absorbing account from ex-DHL Express chief Ken Allen (pictured above) on DHL’s troubled takeover of US domestic express provider Airborne Express and the radical change in strategy needed. One for freight historians who remember DHL’s departure from the US domestic express business in 2008, but who may not have realised how close the acquisition came to sinking the entire business. “I’ll never forget one of the first management meetings I attended after taking over DHL Express in 2007. The ...