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In March, the Covid-19 pandemic changed the world. In the logistics industry, supply chains were instantly disrupted by closed borders, restrictions on importing and exporting goods from certain countries, and barriers to sourcing products normally acquired from areas affected early on by Covid-19, such as China.

Even on the front line, final-mile delivery drivers had to learn how to make increasing numbers of safe, contactless deliveries.

On top of this, demands for personal protective equipment (PPE) and essential goods such as food ...

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