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“We, as an industry, prefer to complain about the challenges, such as the fragmented supply chain, complexity and prices, over and over again and hide behind them,” says Sara Van Gelder, cargo and logistics development manager for Brussels Airport.

Air cargo – and in fact, many parts of the logistics industry – has been slow to embrace innovation. As Ms Van Gelder notes, there are plenty of excuses.

What innovation there has been has tended to be in small pockets, driven by a ...

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