News / Centralised procurement gaining more influence as shippers and 3PLs get closer

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Despite widespread misgivings about the role of shippers’ procurement departments in the award of contracts to freight service providers, new research from consultancy group CapGemini suggests they are increasingly important in determining the choice of 3PL.

However, it also suggests that procurement among multinational shippers is becoming an increasingly centralised process.

In a classic case of cognitive dissonance, while both the majority of shipper and 3PL respondents to the survey rated procurement as the least important factor in the award of a ...