Poor service levels at online booking platforms could boost demand for GSSAs
Airline general sales and service agents (GSSAs) are facing challenges from the burgeoning supply of ...
CargoForwarder has found an interesting story about a “contentious GSA tender” for Virgin Atlantic Cargo. A new GSA, Azure Air Cargo, which was founded in December 2023, is co-owned by Virgin’s head of cargo sales, Steve Buckerfield – who is currently on sabbatical from the airline, while dealing with the tender on behalf of Azure, according to a letter sent to customers by MD Cargo Phil Wardlaw. Worth a read.
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