News / Poor service levels at online booking platforms could boost demand for GSSAs

11/09/2024

Airline general sales and service agents (GSSAs) are facing challenges from the burgeoning supply of booking platforms – despite a GSSA’s ability to offer bespoke services and high service levels.

While data from WorldACD reveals that GSSAs have improved their market share by 1 percentage point ...

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Fedagsa GSA GSSAs online booking WorldACD

News / Poor service levels at online booking platforms could boost demand for GSSAs

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News / Poor service levels at online booking platforms could boost demand for GSSAs

This is a Daily News Story

Comment on this article

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