News / Panalpina testing new online air cargo booking portal aimed at SMEs

SME shippers – already targeted by third-party online quotation websites – are set to benefit from Panalpina’s new customer portal, which offers a fully automated booking platform.

The forwarder has started trials with ad hoc air cargo customers, offering a “simple, quick and reliable” booking service, with instant quotes for door-to-door transactions.

The platform has taken about nine months to develop, chief information officer Ralf Morawietz, told The Loadstar, but is part of a longer, three to four-year plan, requiring “significant amounts of money”, to ...