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ID 186048792 © Shaiful Zamri Masri | Dreamstime.com

The deployment of digital ’single windows’ in ports has the potential to bring considerable improvements to shipper and forwarder port-related operations, and vastly reduce the number of unfair or contested container-related charges levied by shipping lines.

Under the International Maritime Organization’s (IMO) Facilitation Convention (FAL), which entered into force on 1 January this year, it is now mandatory for public authorities to establish, maintain and use single window systems for the electronic exchange of information required on arrival, stay and departure ...

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