Comment / Market Insight: The inside story on DHL Forwarding's IT transition nightmare; and how it made WiseTech what it is today

DHL Global Forwarding, Freight’s (DGFF) ambitious New Forwarding Environment (NFE) project had a longer history than many realise.

Back in 2008 if not earlier, the seeds of what would become NFE were first sown – it was a truly novel initiative within the German group’s asset-light unit: a genuine blue sky, green fields, blank page approach to re-writing the heart and brain of the largest global logistics entity on earth.

Keep in mind, DGFF had already undergone some 15 years of marathon ...