News / Black Friday powered 'the new shape of Xmas' for retail logistics, says John Lewis

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Christmas 2014 will go down in retail history as the year in which the supply chain found itself at the top of the agenda, as retailers finally began to address the multiple challenges of the new era of omni-channel retailing.

That is the assessment of Andy Street, managing director of John Lewis, long one of the UK’s most established high street retailers– but one which, over the last couple of years, has also become associated with how traditional retailers have successfully ...