News / Industry puzzles over IAG Cargo's late move to drive eAWBs

IAG Cargo has announced that it will charge customers still using paper air waybills (AWBs) – but the news has left some confused, the move coming five years later than that of other carriers.

One forwarder even said IAG already issued charges for customers using paper AWBs.

Nonetheless, from 3 April, IAG Cargo says, it will introduce a fee of £10 ($12) per paper AWB, as part of its “Destination Digital” strategy, an effort to encourage adoption of electronic AWBs (eAWBs), with a ...