News / Freight forwarders see their future growth and profitability in value-added services

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As capacity-buying and freight consolidation becomes less profitable, forwarders are predicting future growth will come from extending value to customers.

Just 44% of respondents in the Freightos Future of Freight survey of logistics companies expect ocean freight to be profitable, rising to 54% for air freight and 59% for trucking.

But more than 70% agreed that value-added services would bring strong profitability.

And the survey reveals that some companies are continuing to take contracts at a loss; 17% said ocean freight was loss-making for them, while 11% ...