Hutchison megadeal reveals dark side of container shipping
What money cannot buy
As CMA CGM’s IT engineers continue, for the fifth day, to try to restore its systems following a cyber-attack at the weekend, the French carrier has come under mounting criticism from customers that its back-up booking process is inadequate.
Yesterday, the carrier said its “back-offices [shared services centres] are gradually being reconnected to the network, thus improving bookings and documentation processing times”.
And it reiterated that bookings could still be made through the INTTRA portal, as well as manually via an Excel ...
Comment on this article
Roger Tague
October 08, 2020 at 1:01 pmIt is really unbearable as i am loosing a customer right now, he have shipped goods from last Month to Douala via Pointe Noire, if you guys stick to schedule we would have been safe from this disaster, now twice my new customer orders from me twice i came with story of the shipment missing boat to destination from Pointe Noire.
what a way of doing business??
you are an international company how can it be that let yourself attacked by hackers??