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© Frank Gärtner

As the US – and, to a lesser degree, Europe – spends Black Friday clicking away for cheap e-commerce deals, it seems appropriate to show how Amazon’s warehouses work. And that involves just a minute spent handling the goods. It’s a fascinating look into how robots are instructing pickers and packers.

What this headline fails to mention though, is the more human element of delivery. As ABX pilots head back to work for Amazon, it is clear that there is more ...

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