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An example of just how poorly container shipping lines communicate with shippers was underscored last week, at the TOC Container Supply Chain event in Rotterdam, when a major shipper gave a vivid insight into a recent supply chain debacle.

Tomi Puolakka, regional logistics director of the EMEA region for tyre manufacturer Goodyear Dunlop, related how his company was one of the shippers caught up in the chaos which followed a fire in some containers stowed on board the 13,000 teu Hanjin ...

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