News / Returns logistics set for revolution as online services continue to grow

ReBound

Returns logistics is set for a revolution over the next 12 months, following a surge in online demand from emerging economies, according to the co-founder and chief technology officer at Rebound, Phil Smith.

“The returns process has been ignored, and innovation on this side of the business has been limited for a long time,” Mr Smith told The Loadstar yesterday.

“But this is set to change over the next 12 months, particularly with the growth in e-commerce out of South-east Asia, although ...