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News / Record low air freight rates means investment in service quality stays on the horizon

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© Ifeelstock
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The news that air cargo rates have fallen to their lowest level since Drewry launched its airfreight price index in May 2012 will be a blow to an industry struggling to boost quality and retain customers.

Drewry’s Index fell by 3.8 points in February, the fourth consecutive ...

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Comment on this article

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  • Ayman

    March 31, 2016 at 10:26 am

    Hi,
    Do you mean that Service Quality is not available or weak in Airfreight industry?
    Thanks,

    • Alex Lennane

      March 31, 2016 at 12:39 pm

      No, I wouldn’t say that. But there could be a lack of investment which could hamper improvements in service quality.

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Topics

AirBridgeCargo Brussels Airport Drewry air freight rates IATA WCS 2016 Kuehne + Nagel Panalpina

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