News / 'Re-commerce' a new opportunity as supply chains struggle with online returns

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Between $250bn and $350bn of returned e-commerce products are just laying around, according to Tony Sciarrotta, executive director of the Reverse Logistics Association.

With the explosive growth of e-commerce, retailers and their logistics providers have been stretched to deliver online purchases to consumers as fast as possible, leaving no time to tackle the returns mountain.

And the retail industry’s struggles amid the Covid pandemic have added fuel to the momentum of the re-commerce sector.

According to Coresight Research, re-commerce merchants have been growing ...