News / Subcontractors vent their anger over poor FedEx Ground efficiency

ID 115381973 © Giovanni Gagliardi | Dreamstime.com

Presumably the top brass at FedEx are not happy with the company’s Ground unit, but this is nothing compared to the frustration felt by subcontractors  working for the outfit.

In an open letter, more than 800 of the 5,000-plus operators working for FedEx Ground expressed grievances over problems they claim are eating into their profitability.

They claim FedEx vastly overestimated peak season volumes in its projections. According to the independent service providers (ISPs) who signed the letter, FedEx Ground predicted 30%-40% for ...