DSV says top 100 clients will stay loyal after UTi takeover

Good news for Danish 3PL DSV and its investors – apparently the 100 largest customers of UTi Worldwide, a US forwarder it bought for $1.35bn earlier this year, have committed to keeping their business with the newly enlarged company. With enormous cost synergies needing to be pushed through to justify the acquisition price tag, customer retention – so often the Achilles heel of what initially seem like tantalising takeover deals – was always going to be a huge priority. And chief ...