Is being 'fully digital' enough for forwarders, as 'challenges remain'?
Recent struggles at Flexport have brought into question whether full digitalisation is enough for forwarding ...
Transport is, to a large extent, operated within a network of many different operators that are impossible to hierarchically govern or steer. Nevertheless, co-ordination and synchronisation are required between the actors and the different modes of transport in order to be efficient and sustainable.
Not to do so incurs delays, the inefficient and wasteful use of resources, adverse impact on the environment and poor customer satisfaction. Historically, achieving the desired co-ordination and synchronisation has been challenging due to each involved actor ...
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