©-Ivelinr
©-Ivelinr

The correlation between different types of IT investments and profitability was analysed in a recent benchmark study (see here).

The winning type of investment was “process automation”, which had a correlation to higher profits nearly twice as much as investments in analytics/big data. And it was nearly five times as high as investments in general application development.

In short, the studied companies got the biggest bang for their buck when reducing the manual effort of staff and clients – as the authors wrote: ...

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    IT