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Unexpected events or accidents inevitably disrupt even the best run and well planned organisations, sometimes leading to catastrophic consequences. When a crisis occurs, it is vital that an operation responds promptly and effectively to mitigate further risk to personnel, cargo and equipment and to minimise losses. Here Mike Yarwood from TT Club discusses supply chain incident response in detail.

A well-run operation may experience a crisis only rarely and managers may have few opportunities to gain practical experience of incident response. ...

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