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Online retailing is still in its infancy but it has already radically altered the way many people live – imagine how it could change society given another decade.

A new report from Deutsche Post-DHL, released this week, tries to do just that: outlining four possible ways society could evolve and how online retailing serves it, and ponders the implications for the logistics industry.

In the first scenario, “hybrid consumer behaviour in convergent worlds of retailing” describes a society that would resonate with ...

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