Unlock the value in supply chains and overcome the 'Dilbert Effect'

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By Zen Yaworsky, programme director, The Supply Chain Academy

One of the major dangers that many companies face is the “Dilbert Effect” and it applies particularly to one of the most vulnerable points in any business’s organisation – the supply chain.

Dilbert is a wonderful satirical cartoon about an engineering company and a workforce of middle managers, each enclosed in their own office cubicle space. When they emerge to deal with each other they are absurdly dysfunctional. Hugely popular among corporate audiences, ...