Online shopping . ecommerce and delivery service concept : Paper cartons with a cart or trolley logo on a laptop keyboard, depicts customers order things from retailer sites via the
© Ilia Burdun


Australia Post powered an estimated $2.4 billion eCommerce boom during the height of the COVID-19 crisis through its parcel delivery service, a new analysis from Deloitte Access Economics has found.

At a time when two out of three businesses in Australia reported weaker revenue with much of the nation under restrictions, Australia Post has provided a lifeline for business, allowing them to continue to trade and service their customers online.

The Deloitte analysis released today found Australia Post’s activities during the three months to May 2020 – the peak COVID-19 period – facilitated an additional $2.4 billion in e-commerce compared to the same time last year, with communities in regional and remote Australia accounting for almost of quarter of the business.

Australia Post Group Chief Executive Officer and Managing Director Christine Holgate said while this was a credit to the direct workforce of 36,000 people, it was very encouraging to see an additional 25,000 Full-time equivalent local jobs were supported each month during the pandemic.

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