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It’s a far cry from some mergers. But in less than a year, American Airlines Cargo and US Airways Cargo have unified under a single air waybill, having combined 154 facilities since last December. The airlines have been merging with a steady drip-feed, intended to cause least customer disruption. And it appears to have worked. Speaking to Airline Cargo Management a few months ago, one forwarder revealed: “I think the AA sales staff has made a special effort to avoid displaying signs of being overly internally focused during the course of the merger activities. They remained visible and dedicated to their customer activities. Their operations never faltered. Of the three major US mergers, I would say these guys are handling it the best.”

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