News / Will digitisation kill off the forwarder?

© Nils Ackermann

Digitisation could make freight forwarders redundant in the next 20 years unless they significantly adapt their business model.

As data in the supply chain becomes increasingly transparent, in a bid for seamless flows of information and cargo, the forwarders’ advantage ebbs, delegates heard at Air Cargo India in Mumbai this week.

Two of the three flows controlled by the forwarder – the documents and the money – will be taken over by technology. The third flow – the cargo itself – will ...