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“A globalist and an operations wizard, who ‘knows how to roll up his sleeves and resolve something on a grass-roots level’,” has been appointed the CEO of UPS. Here the Wall St Journal has published an informative piece on what to expect from David Abney, the current COO, who began his career at UPS as a part-time package loader. His focus is will be on international sales, implementing technology and customer service.

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