retaindownload

Forwarders can help retailers keep customers and improve loyalty by offering new channels of communication and subscription delivery models.

Repeat customers make a 23% contribution to overheads, while new customers account for just 3.5%, Andrew Curran, CEO of customer loyalty specialist Retain.me, told The Delivery Conference last week.

“You ...

To read this article you need to subscribe.

Help us to continue to invest in award-winning independent journalism. For an introductory offer of just £70 a year, or £10 per month, get access to all our daily news stories and opinion. If you are already a registered user, please login below with your current account's email and password to subscribe. If you are not registered and want to subscribe, please register below to subscribe.
Current subscriber
New subscriber

Comment on this article


You must be logged in to post a comment.
  • Jordan Blake

    May 02, 2018 at 4:53 pm

    Loved the quote from Maya Angelou and I agree completely with your post.