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DHL Global Forwarding must improve. That was the message from divisional chief executive Tim Schawarth after a poor nine months tarnished otherwise record results for DP-DHL.
Three months into the role, Mr Schawarth did not skirt around the weak performance, recognising the division’s need to change.
“What I have found is that Global Forwarding is sometimes not quick enough when it comes to making a decision,” said Mr Schawarth.
“Our structure also has problems, and certain country divisions work for their own sake ...
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