News / Forwarders face extinction in 10 years if they don't 'go digital', says report

27/03/2018

Forwarders are still reluctant to fully embrace the digital revolution, with some 25% failing to provide adequate online contact and sales forms.

A survey of the world’s 20 largest forwarders, conducted by booking platform Freightos, also found that Kuehne + Nagel was the only one to prominently ...

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Joshua Smith
March 28, 2018 at 5:50 pm
What kind of freight forwarders are they talking about? Because I don’t think the likes of DHL or K&N are worried too much about picking up ad-hoc ocean LCL business. In fact, many forwaders don’t necessarily want “one-off” business. And most decision makers with any amount of volume aren’t going to make important freight decisions based off online quoting tools.

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