Novosensus published today a research paper headed “The human side of logistics”.

Here is a summary of the findings and recommended actions.

10 Main Findings

1) Overall, the Covid-19 disruption had positive effects on the Employee Experience. A momentum of Empathy has developed, which can be utilized as a launch pad for better organizational connection and collaboration.

2) Respondents report that the quality of Collaboration and Sense of Psychological Safety in their teams, have improved by 9% compared to before the crisis.
3) Leaders are ...

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