Transatlantic turbulence as carriers' focus switches to 'what we can control'
In this new world of uncertainty, it will be agility that wins in air – ...
IAG Cargo has launched its “biggest-ever recruitment drive” as it looks to hire 500 staff across the business.
To that end, it has appointed a chief people officer, Caroline Andrews, recruited from DHL Express, where she was VP HR for the UK and Ireland.
Although IAG Cargo ...
Comment on this article
Daniel Hradetzky
May 17, 2022 at 2:42 pmPay your people well, that will also increase notoriously sub-standard to non-existent customer service with the ground handlers. It starts with the carriers fishing for the lowest bidder in their outsourcing game to reduce cost and assets on the balance sheet. They would better protect their brands if they had their own handling operations, but that boat has long sailed….